Reliably dispatch first responders and then keep incident commanders informed with real-time status updates.
Our solution uses dedicated, high-power stations to quickly and reliably dispatch first responders, and to confirm that each message is received and read. We eliminate the uncertainty of 1-way pagers, and the dangerous delays and dead zones of cell phones and smart phones. Our high-priority messages reach responders in approximately 4 seconds, with 128-bit encryption protecting mission security. Our transmitters and receivers are extremely power efficient, and our pager batteries last up to 1-2 weeks between recharging. These efficiencies, plus high levels of redundancy, enable our dispatch solutions to operate reliably even during regional disruptions caused by hurricanes, earthquakes, and blackouts. Under a variety of conditions, our systems consistently reach responders quickly and reliably, helping agencies to improve turnout times, control costs, and protect life and property.
Dispatching with smart phone apps? Be careful! NFPA-1221 mandates a dispatch system must be located in the communications center, under the control of the dispatching agency (220.127.116.11-3).
Benefits at a Glance
- Fast, efficient, and reliable solution for primary dispatch
- Tracks who, when, and how recipients are responding
- Zero reliance on commercial networks or the Internet
- AES-128 encryption and over-the-air rekeying
- Low cost of ownership and rapid ROI
- Simple to install, use, administer, and maintain
- Integrates directly with CAD
- Active redundancy and power efficiencies ensure operation under extreme situations
How does it work?
The system consists of a centrally-located M4101 system controller and one or more M2101 site controllers at tower locations. The M4101 connects directly to CAD systems, E-mail systems, and gateway web servers. Authenticated users send messages to the system, which instantly relays the them through base station antennas to individual recipients or groups of recipients. The system then collects responses through base station antennas and relays them back to the sender. Thus dispatchers, incident commanders, and other authorized users send messages, receive responses, and optionally log all activity for historical purposes.